SAP CRM TRAINING
Since 2004 we have trained more than 300 SAP-consultants in the standard R/3-Modules, as well as in new solutions like SAP CRM. These courses can take several days up to several months depending on the pre-knowledge of the participants to master. In the Leading Training SAP CRM courses, the participants or students are provided with an excellent SAP CRM platform, experienced instructors and 90 days of sandbox access to the SAP CRM platform to practice and implement SAP CRM projects. Leading Training is one SAP CRM training institute where remote e-learning is a common experience and many students in the past have learnt, mastered, got certified and landed excellent jobs on their way to SAP CRM careers. Our SAP CRM training takes place on a fully licensed and original SAP platform environment supported by well prepared training materials. We provide excellent documentation and preparation materials for students in SAP CRM
Course : SAP CRM 5.0
Type : Hands-On Training
Day 1:
* Introduction to CRM
* Architecture and components
* Introduction in People-centric CRM (PC UI)
* Master Data
- Business partner
- Organizational model
- Product master
* CRM business transactions
* Activity management
* Partner determination
* Actions
Day 2 and 3
* CRM Sales
- Call planning
- Activity management in mySAP CRM Sales
- Area management
- Opportunity Management
-Copy control
- Quote management
- Order management
- Special functions in quote and order management
- Pricing in mySAP CRM Sales
- Contract management
- Rebate processing
Day 4
* SAP CRM E-Commerce solutions
-Web shop administration (Web-based)
- Superuser / user administration
- Maintaining and explaining the product catalog (views, documents, BAdIs, product catalog export, external catalogs, Web-based maintenance. ..
-Pricing in the Web shop using the Internet Pricing Configurator (IPC) - Marketing functions
-E-service
- Additional functions
Day 5 and 6
* SAP CRM Service
Installed base management:
Service contract processing:
- Service agreements
- Service contracts
- Service plans
- Usage-based billing
Service order processing:
- Resource planning
- Service confirmation
- Service billing
- Product service letter
- Warranty claims
Complaints and returns processing:
- Complaints and returns
- In-house repair processing
Case management
* IC Win client
-Introduction, terminology
-Architecture, landscape
-Agent functions and processes in the IC
-Creating IC profiles
-Configuring components
-IC management functions - Call lists ‚‚“ Scripting
* IC Web Client
-Architecture and technology
-Agent functions and operating the IC
-Creating IC profiles
-Configuring components such as the navigation bar and<
Online Training on SIEBEL CRM 8.1 - Low cost training with placement assistance
Looking for CRM online training? Enroll with us to learn Siebel CRM courseSiebel is a CRM application whichis mainly deployed by companies which have huge customer base and expect regular interaction with them.We teach you the main topics of CRM as followsFoundationsIntroducing Siebel ApplicationsImplementing Siebel ApplicationsUsing the Siebel ClientWorking with Data in the User InterfaceArchitecture and InstallationExploring the Siebel ArchitectureHow Clients Access Seibel DataInstalling Siebel softwareIntroducing Server AdministrationServer configuration and ManagementSecuritySecuring Siebel ImplementationsControlling Access to viewsControlling Access to Customer DataCreating the Company StructureControlling Access to Master DataAuthenticating UsersExploring Siebel ApplicationsUnderstanding object Definitions behind a Siebel ApplicationsUnderstanding Siebel Tools to Examine Object DefinitionsUnderstanding the Siebel Data ModelUnderstanding Business ComponentsUnde.. read more
CRM course online by professional trainers - Assured placement
Experience CRM online training!Experience as you are at home while you learn something important. No need to search for coaching centers. Your trainer is just ready on your computer. Save time! Because time is precious. Dont worry where you are from? Connect to internet and learn in the best way! We look for the things that you really need! We train you to make you the best in the industry.Oracles Siebel Customer Relationship Management (CRM), is the worlds most complete CRM solution which is helping organizations to achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. With the solutions that are tailored to more than 20 industries, Siebel CRM delivers comprehensive on-premise and on-demand CRM solutions as per industry requirements and offer role-based customer intelligence and .. read more
Siebel CRM Training and placement with resume building service
Oracle Siebe lCRM Training Course with JOB Support Oracle has a huge chunk of this customer base that is using either Siebel or cloud based CRM. This is the future of IT as the market is just picking up. Join with us for the training course which are taken by experienced professionals.We offer you training on Oracle Siebel CRM which are most recent in the field which is designed to give a comprehensive introduction to a selected niche, as well as personalized training to meet your requirements. We teach you with very simple instances which will make you are aware of the subject completely.We have experts offer effective strategies to all of the concerns encountered by you. Our specialists give helpful training in Oracle Siebel courses as well as its most up-to-date software program on how to employ its features in order to hone yourself. Stay with the effective edge just by registering here. In this training, you work directly with Oracle Siebel Open UI and web deve.. read more